WEALL Terms of Service

The "Terms and Conditions of Use" (hereinafter "Terms") establish the guidelines for utilizing the services (hereinafter "Services", of which if the service name or content ever changes, regardless of the reason, it will include the service after such changes.) offered by Almoha LLC (hereinafter referred to as "our company," "we," or "us") through this website (If the domain or content ever changes, it will include the website after such changes).

Article 1 (Scope)

1. These Terms govern all aspects of the relationship between Users and our company concerning the use of the Services.
2. Our company may also establish specific rules and guidelines for using the Services ("Specific Regulations"). These Specific Regulations, regardless of their title, form part of the Terms of Service.
3. Should there be any discrepancy between the Terms and any Specific Regulations, the Specific Regulations will prevail unless stated otherwise within them.

Article 2 (User Registration)

1. User registration for the Service is deemed complete when an individual agrees to these Terms and submits an application for registration in the manner prescribed by our company, which then approves the application. Upon completion of the user registration, a contract based on these terms and conditions (hereinafter referred to as the 'Terms of Use') shall be deemed to have been established between the company and the user who completed the user registration.
2. Applications for the registration for use as stipulated in the previous article are not permitted by agents, and must be made by the individual or corporation intending to use the service themselves. If a corporation submits an application, it shall be deemed that the application is made by a person who has the authority to validly make the service agreement on behalf of the corporation. Additionally, the applicant guarantees that the information provided to our company in connection with the application is true, accurate, and up-to-date.
3. We reserve the right to refuse a registration application without disclosing the reasons for denial if the applicant meets any of the following criteria:
   1. The applicant has submitted false information during the registration process.
   2. The applicant has previously violated these Terms.
   3. We judge the applicant's registration as unsuitable for any other reason.

Article 3 (Management of User ID and Password)

1. If a user holds a user ID for this service, they are responsible for appropriately managing their user ID and password at their own risk. Additionally, the user must ensure the appropriate management of IDs and passwords issued to employees, third-party contractors hired by the user, and other individuals authorized to use this service (hereinafter referred to as "authorized users"), and must ensure that such authorized users also manage them appropriately.
2. Upon account creation, Users must provide accurate and truthful information. Should any provided information be found to be false, erroneous, or incomplete, we reserve the right to deny access to the Service under that account or to suspend access to all or part of the Service.
3. Should any changes occur in the account information, Users are required to update their information promptly to ensure it remains accurate and complete.
4. Users are strictly prohibited from transferring, lending, or sharing their user ID and password (This includes the user ID and password used by authorized users, as mentioned in previous sections and the following sections) with any third parties. Access to an account using a matching user ID and password combination will be regarded as access by the account's registered user.
5. Our company will not be held responsible for any damages resulting from third-party access to a user's account, except in cases of intentional misconduct or gross negligence on our part.

Article 4 (Usage Fees and Payment Method)

1. For access to the paid features of the Service, Users are required to pay a usage fee, as specified and published on this website, by the due date specified by our company, using the payment method designated by our company.
2. Should there be a delay in the payment of the usage fee, Users are obliged to pay a late fee at an annual rate of 14.6%.

Article 5 (Terms of Use)

1. The duration of the Service Usage Contract shall be established and agreed upon by our company and the user for a specific period. However, unless the user requests termination one month before the end of the current term, the Contract will automatically renew under conditions defined separately, and this renewal process will continue in the same manner for subsequent terms.

Article 6 (User Responsibility)

1. In the event of a dispute or other issues arising between a user and another user or a third party within our service (this includes disputes arising from the content provided by a third party affiliated with or employed by the user in response to surveys conducted as part of this service, information provided by us to the user based on such responses, and the handling of such information by the user), the user is responsible for resolving such issues at their own expense and responsibility. Unless there are cases where there is intentional misconduct or gross negligence on our part, we shall not be held responsible for any liabilities.
2. Users or authorized users are solely accountable for any information they register or post within the Service, and in cases where damage is occurred to either the user, authorized user or third-party user, the user will be solely responsible, our company bears no responsibility for the content of such information except in cases where there is intentional misconduct or gross negligence on our part.

Article 7 (Prohibited Conduct)

1. In utilizing the Service, Users must not engage in any of the following activities:
   1. Providing false information to our company.
   2. Using the information and services provided under these Terms, including the website and software associated with the Service, for purposes other than intended use.
   3. Any action that infringes, or may infringe, upon the property (including intellectual property rights), privacy, reputation, credit, rights to one's image or publicity, or any other rights or interests of our company or any third party.
   4. Engaging in any conduct that infringes, or may infringe, the rights or interests of our company or a third party, other than those mentioned above.
   5. Conduct that violates or may violate laws and regulations, or offends against public order and morality.
   6. Activities that directly or indirectly provide benefits to antisocial forces (this defines members of organized crime groups, current or former members of such groups within the last five years, companies affiliated with organized crime, racketeers, individuals or groups pursuing economic interests through violent, intimidating, or fraudulent means, and others using similar methods. The same applies for the remaining articles below) in relation to our services.
   7. Illegally using or acquiring a third party's user ID or password, or any action by a user to impersonate a third party while using the Service.
   8. Using or disseminating, or potentially using or disseminating, harmful programs, such as computer viruses.
   9. Any other actions that our company determines could or would interfere with our business operations, the delivery of the Service, or our communication facilities, including unauthorized access.
   10. Any other activities deemed inappropriate by our company.

Article 8 (Suspension or Discontinuation of Service)

1. Our company reserves the right to suspend or discontinue the Service, in whole or in part, without prior notice to Users if any of the following conditions occur:
   1. When conducting maintenance or updates of the computer systems involved in the Service.
   2. When external factors such as earthquakes, lightning, fire, power outages, or natural disasters make it challenging to provide the Service.
   3. For operational or technical reasons that necessitate such action.
   4. If Service fees are not paid by the specified due date.
   5. In any other situation where we find it challenging to continue offering the Service.
2. We are not responsible for any disadvantages or damages incurred by Users or third parties due to the suspension or interruption of the Service (This includes cases where users are unable to use the service system due to system malfunctions or failures).

Article 9 (Use Restriction and Registration Cancellation)

1. We may terminate this contract, fully or partially, without prior notice or demand, if a User:
   1. Provides false information or omits essential details in registration or notification forms.
   2. Becomes unable to make payments or faces insolvency.
   3. Has a dishonored bill or check.
   4. Is subject to legal actions such as seizure, provisional seizure, provisional disposition, or auction, or faces delinquent taxes or public dues.
   5. Faces legal proceedings such as bankruptcy, corporate reorganization, civil rehabilitation, or special liquidation, or when their creditworthiness is in serious doubt.
   6. Has a business license revoked or suspended by regulatory authorities.
   7. Violates any terms of this contract or Terms of Use.
   8. Undergoes significant business changes such as dissolution, capital reduction, business transfer, division, or merger.
   9. In the case of an individual user, if the event of death or the commencement of guardianship, curatorship, or assistance has been ordered by law.
   10. Is associated with antisocial forces.
   11. Engages in activities prohibited by Article 7 (Prohibited Matters).
   12. Exhibits behavior making it difficult to fulfill the obligations of this contract.
2. Should the contract be terminated, the User must immediately settle any outstanding fees, including those not yet due.
3. Users' obligations and liabilities (including damages liabilities) towards us or any third parties persist after Service suspension or termination.
4. We are not liable for any damages incurred by Users due to actions taken in accordance with this Article, except in cases where there is intentional or serious negligence on our part.

Article 10 (Membership Withdrawal)

1. A user can terminate their membership with the Service by completing the withdrawal process as outlined by our company.
2. Regardless of the nature of the withdrawal—be it voluntary or due to contract termination—our company reserves the right to retain and utilize the data, within the legally permissible scope, including personal information provided by the user.

Article 11 (Rights Ownership, etc.)

1. All intellectual property rights, know-how, and related proprietary and moral rights in the Service and its associated programs, including but not limited to copyrights, belong to our company or rightful third parties. These rights are safeguarded by copyright, trademark, patent laws, and other legal provisions of Japan and other countries. Utilizing the Service does not result in the transfer or assignment of any such rights.
2. Without our prior written permission, you are forbidden from reproducing, disclosing to third parties, publishing (whether in books, printed materials, media, the internet), or otherwise modifying, altering, adapting, or translating any existing content from our service, including reports. It is also prohibited to use the copyrighted content and reports of this site for offering similar or identical services.
3. Any use of the content and reports from this site, other than as explicitly permitted above, must be clearly attributed to the copyright holder. Such use is limited to internal purposes under the specified conditions.
4. We may use the data which was submitted or provided by the user within our services, as statistical information that cannot identify individuals or corporations (including providing such statistical information to third parties and providing consulting or other services to third parties using such statistical information).

Article 12 (Disclaimer)

1. Users are solely responsible for managing and backing up their original and processed data when using the Service. We are not liable for any data loss due to service malfunctions, equipment failures, or similar incidents, except in cases where there is intentional or serious negligence on our part.
2. The user assumes all risks associated with the information they provide or transmit through the Service. We offer no warranties regarding the content's accuracy, reliability, or any other aspect and will not be liable for any damages arising from its use, except in cases where there is intentional or serious negligence on our part.
3. Should a third party bring a claim or demand against us related to a user's use of the Service, the user must address and settle the claim or demand. If we incur damages, including reasonable legal fees, due to such claims or demands, the user must compensate us.
4. Users acknowledge the possibility of restrictions on their device's functionality, deletion of information, or device reset in connection with the Service use. We are not liable for any damages resulting from these scenarios, except in cases where there is intentional or serious negligence on our part.
5. We are not responsible for any damage to users or third parties due to defects, suspensions, information deletions, modifications, or terminations of the Service, except in cases where there is intentional or serious negligence on our part.
6. We are not obligated to monitor the Service and will not be liable for damages incurred by users or third parties from using the Service, except in cases of willful misconduct on our part.
7. We may disclose or delete a user's registered information if they commit a prohibited act, without the user's right to object or seek compensation.
8. We are not responsible for any transactions, communications, or disputes between users and other users or third parties concerning the Service, except in cases where there is intentional or serious negligence on our part.

Article 13 (Disclaimer of Warranty)

1. We do not assure or guarantee the completeness, accuracy, utility, or any other quality of the content provided through the Service or any information obtained by the User via the Service.
2. There is no guarantee that use of the Service will result in improved abilities or performance for the users.
3. We offer no warranty regarding the recovery or restoration of any lost, absent, or malfunctioning user data for any reason.
4. We do not ensure that the Service will be free from infringement on the intellectual property rights or other rights of third parties. Furthermore, we shall not be liable for any direct or indirect damages suffered by users, respondents, or third parties as a result of using the Service, except in cases where there is intentional or serious negligence on our part.
5. We do not warrant the accuracy, completeness, usefulness, or fitness for any particular purpose of the analysis results, hypotheses, suggestions, or any other content generated by the AI Report feature of the Service. Users shall use such content at their own discretion and responsibility, understanding that it is provided for reference only. Except in cases of willful misconduct or gross negligence on our part, we shall not be liable for the consequences of any decision or action taken by users based on such content.

Article 14 (Data Deletion)

1. We reserve the right to delete all or a portion of the server data, including personal information, from the relevant server without prior notification or consent from the user under any of the following circumstances:
   1. Upon termination of a User's access to the Service under these Terms.
   2. If the server data surpasses or is anticipated to surpass the storage capacity or duration specified by our company.
   3. In the event of a force majeure, such as an earthquake, typhoon, tsunami, war, riot, civil unrest, terrorist act, serious illness, enactment, amendment, or repeal of laws and regulations, governmental actions, disputes, accidents affecting transportation or communication lines, or any other uncontrollable event, or if we determine such an event has occurred or is likely to occur.
2. Should server data be deleted in accordance with the above conditions, we shall not be held liable for any resulting damage to the user or any third party, except in cases where there is intentional or serious negligence on our part.

Article 15 (Modification of Service)

1. We reserve the right to modify, augment, or discontinue any aspect of the Service, providing prior notice to the User. The User consents to accept any such changes, additions, or cessation of service.

Article 16 (Amendment of Terms of Use)

1. In cases when we make changes to this agreement, we will notify the User the content of the changes and its effective date via our specified method before the effective date. If the User uses the service after the notified effective date or does not take the necessary steps to cancel or refuse to renew the service contract within the period specified by us, the user will be deemed to have agreed to the changes to this agreement, and the terms of the service contract will also change according to the revised agreement.
2. We may change or terminate the content of the service without prior notice to the User. In this case, we will notify the User by displaying the change or termination of the service on this site, and the service will be considered to have been changed or terminated from the time the notification begins.
3. If a user wishes to change or add to the content specified in the service contract, the user shall make a request for such changes or additions using the method specified by us. The handling of such applications shall be governed by the provisions of Article 2.

Article 17 (Management of Personal Information)

1. Personal information collected through the Service will be handled appropriately in alignment with our "Privacy Policy."

Article 18 (Notifications and Communications)

1. All notifications and communications between a user and our company shall occur through a method specified by our company. Unless a user informs us of a change in their contact details in a manner approved by us, we will consider the contact information currently on file as accurate. Any notices or communications sent to this address are deemed delivered at the time of sending.

Article 19 (Damage Limitation)

1. Our company's liability for damages related to the service or this agreement, be it due to breach of contract, tort, or any other legal grounds, shall be limited to the actual ordinary damages directly incurred by the User due to a fault of our company. Furthermore, the amount of damages will not exceed the maximum compensation amount specified below. We are not responsible for damages caused by factors beyond our control, damages arising from special circumstances (regardless of our foresight), lost profits, or anticipated future damages.
   1. Maximum Compensation Amount: If the duration from the service's start date to the end of the month before the occurrence of the relevant event is less than 2 months, the compensation amount shall be the related service fees which we received from individual users who have suffered damages during that period (rounded down to the nearest month). If the duration is more than 2 months, the compensation amount shall be the related service fees which we received for 2 months leading up to the last day of the month before the event occurred, from individual users who have suffered damages.

Article 20 (Confidentiality)

1. In this agreement, 'Confidential Information' refers to information related to the service contract or the service that the user and we have been provided or disclosed by the other party through written, oral, or recorded media, etc., concerning the other party's technology, business, operations, finances, organization, and other matters, which was designated as confidential at the time of such disclosure. However, information that falls under any of the following shall be excluded from Confidential Information:
   1. Information that was already publicly known or known to the receiving party at the time of receipt or disclosure by the other party,
   2. Information that becomes publicly known through publication or other means after receipt or disclosure by the other party and not due to the fault of the receiving party,
   3. Information obtained lawfully without an obligation of confidentiality from a third party authorized to disclose or disclose,
   4. Information developed independently without using Confidential Information,
   5. Information confirmed in writing by the other party as not requiring confidentiality.
2. The user and we shall use Confidential Information solely for the purpose of using or providing the service and shall not provide, disclose, or leak the other party's Confidential Information to third parties without written consent from the other party.
3. Notwithstanding the provisions of the preceding paragraph, the user and we may disclose Confidential Information based on orders, requests, or demands from laws, courts, or government agencies. However, in such cases, we must promptly notify the other party of the matter.
4. When duplicating documents or electronic records containing Confidential Information, the user and we shall obtain prior written consent from the other party and shall manage the duplicate in a strict manner in accordance with the provisions of paragraph 2.
5. Upon request by the other party, the user and we must promptly return or dispose of Confidential Information, as well as documents or other recorded media containing or including Confidential Information and all duplicates thereof, in accordance with the other party's instructions.

Article 21 (Non-transferability of Rights)

1. The rights to use the Services and any associated rights are exclusive to the User and may not be transferred, pledged, assumed by a third party as debt, or otherwise disposed of.
2. Even in cases of mergers, corporate divisions, share exchanges, share transfers, or any other form of reorganization or business transfer involving a user, the rights mentioned above cannot be transferred or succeeded without explicit consent from our company.

Article 22 (Business Transfer Procedures)

1. Should we transfer the business related to the Service to a third party, or in the event of a merger or corporate split where the business related to the Service is succeeded by another entity, we may transfer our status, rights, and obligations under these Terms, along with user data including account information and personal information, to the successor. By using the Service, users are considered to have pre-approved such a transfer.

Article 23 (Survival Clause)

The provisions of Article 2, paragraph 3; Article 3, paragraph 5; Article 4 (only applies to cases where there are unpaid amounts); Article 6; Article 8, paragraph 2; Article 9, paragraphs 2 to 4; Article 10, paragraph 2; Articles 11 to 13; Article 14, paragraph 2; and Articles 17 to 24 shall remain in effect even after the termination of the service contract. However, with regard to Article 20, it shall remain in effect for a period of three years after the termination of the service contract.

Article 24 (Governing Law and Jurisdiction)

1. This agreement is based on the Japanese version as the original, and in case of any discrepancies between the translated versions, the Japanese version shall take precedence.
2. The Terms of Use are governed by and interpreted under the laws of Japan.
3. Should any disputes arise relating to the Service, the court in the jurisdiction where our company's headquarters is located shall have exclusive jurisdiction over such disputes.

Adopted on January 31, 2024

Amended on August 12, 2026